“The Loyalty Edge” is a must-have resource for professionals who want to demonstrate value to their clients, forge deeper relationships and stand out as the best of the best in a competitive industry.
Ignite your energy and transform your business into an elite practice with effective client engagement strategies found in “The Loyalty Edge.”
The tools provided in this book are award-winning and guaranteed to be applicable to both seasoned professional and those new to the business.
Michael Morrow, CFP, a widely recognized expert in marketing and client loyalty, shares his step-by-step, tactical process to retain clients and attract new high-quality prospects. He believes in the lifetime value of a client and the power of client loyalty.
· Profit from the author’s years of experience and:
· Learn strategic frameworks to foster long-term client relationships
· Gain direct and concise insight into processes that will translate into increased profits
· Discover ways to rank high on your client’s go-to list, making your expenditures worthwhile
· Attain the road map to achieve sustained growth
· Find out how to calculate your client retention rate and why it is an important exercise for your business
Each strategy is complete with supporting tools to ensure easy implementation.